AL MEQBAALI, Salem R.; KASIM, Rozilah. OVERVIEW OF THE OPERATIONAL SERVICE QUALITY IN UAE GOVERNMENT. Journal of Techno-Social, [S. l.], v. 9, n. 2, 2018. Disponível em: https://penerbit.uthm.edu.my/ojs/index.php/JTS/article/view/2383.. Acesso em: 18 may. 2024.