Abdul Talib, K., Harun, A. and Abu Seman, N.A. (2025) “Exploring the Role of Environment Service Quality in Enhancing Customer Satisfaction During Umrah in Malaysia”, JBS Nexus, 2(1), pp. 71–82. Available at: https://penerbit.uthm.edu.my/ojs/index.php/jbsnexus/article/view/21431 (Accessed: 11 March 2026).