ABDUL RAZAK, Shazrul Ekhmar; MUSTAPHA, Mazlina; ABU KASIM, Nor Aziah. THE EFFECT OF BALANCED SCORECARD ON PSYCHOLOGICAL EMPOWERMENT AND MANAGERIAL PERFORMANCE IN MALAYSIAN HOTEL SECTOR. Journal of Technology Management and Business, [S. l.], v. 3, n. 2, 2016. Disponível em: https://penerbit.uthm.edu.my/ojs/index.php/jtmb/article/view/1338.. Acesso em: 2 may. 2024.