MUAZU, M. H.; HASSAN NASHEHU, H. . Operational Excellence and Commercial Banking Performance: A Competitive Advantage Opportunity . Journal of Technology Management and Business, [S. l.], v. 8, n. 1, p. 28–34, 2021. Disponível em: https://penerbit.uthm.edu.my/ojs/index.php/jtmb/article/view/7381. Acesso em: 20 aug. 2022.