Harun, A., M. N. S. Ashraff, D. Martin, N. A. Quantaniah Jusoh, and U. K. Rashid. “THE INFLUENCE OF SERVICE BRANDING PERCEPTION ONCUSTOMER SATISFACTION OF LOW COST AIRLINES: AIR ASIA AND MALINDO AIR”. Journal of Technology Management and Business, vol. 5, no. 3, Dec. 2018, https://penerbit.uthm.edu.my/ojs/index.php/jtmb/article/view/1781.