MD. FAUZI AHMAD@MOHAMAD. TOTAL QUALITY MANAGEMENT (TQM): THE KEY TO SUCCESS FOR BUSINESS SURVIVAL. [s.l.] : Penerbit UTHM,2015. Disponível em: https://penerbit.uthm.edu.my/omp/index.php/penerbituthm/catalog/book/207. Acesso em: 9 apr. 2026.