Muhammad Nasri Mahmod, et al. “Innovate, Automate, Elevate: Web-Based Solutions for Business Process Enhancement in Clinic Appointment System”. Applied Information Technology And Computer Science, vol. 5, no. 1, Aug. 2024, pp. 1341-9, https://penerbit.uthm.edu.my/periodicals/index.php/aitcs/article/view/15984.