Nurdin, Ali, and Mokhamad Syaifudin. “Communication Strategy for Health Workers in Hospitals in Serving Patients During the COVID-19 Pandemic in Indonesia”. Human Sustainability Procedia, vol. 5, no. 1, May 2025, pp. 11-24, https://penerbit.uthm.edu.my/periodicals/index.php/hsp/article/view/19676.