RUZAIHAN, Muhammad Izzul Hilmi; HASHIM, Fazian; ENI, Sabariah; ZAINAL, Rozlin. Service Quality Level and Customer Satisfaction of Pharmaceutical Stores in Muar, Johor. Research in Management of Technology and Business, [S. l.], v. 1, n. 1, p. 69–79, 2020. Disponível em: https://penerbit.uthm.edu.my/periodicals/index.php/rmtb/article/view/570. Acesso em: 11 apr. 2026.