NGAI GUI SHAN; WAN AHMAD, Wan Nurul Karimah. The Relationship between Shipment-Tracking and Timeliness of Delivery with Customer Satisfaction of Shopee Standard Express. Research in Management of Technology and Business, [S. l.], v. 6, n. 1, p. 75–86, 2025. Disponível em: https://penerbit.uthm.edu.my/periodicals/index.php/rmtb/article/view/20030. Acesso em: 7 apr. 2026.