TAN, Ee Qi; ATAN, Siti Anisah. Analysing Waiting Times and Service Utilization Using Simulation: A Study of Kluang Rail Coffee. Research in Management of Technology and Business, [S. l.], v. 6, n. 2, p. 529–544, 2025. Disponível em: https://penerbit.uthm.edu.my/periodicals/index.php/rmtb/article/view/21719. Acesso em: 7 apr. 2026.