An Electronic Revenue Mobilization and Utilization System: Improving and Safeguarding the Tax for Development in the Builsa South District, Ghana

Authors

  • Gilbert Amiisa C. K. Tedam University of Technology and Applied Sciences
  • Jacob Azaare C. K. Tedam University of Technology and Applied Sciences
  • Wu Zhao University of Electronic Science and Technology of China
  • Gideon Mensah Engmann C. K. Tedam University of Technology and Applied Science, GHANA
  • Bernard John Tiika University for Development Studies, School of Business, Tamale, GHANA

Keywords:

Revenue leakages, tax compliance, user- friendly, unbanked population, Builsa South District

Abstract

The study designs and implements an online electronic tax payment system, BSDARMS, for the Builsa South District of Ghana, enabling taxpayers to track revenue utilization. Using the iterative waterfall model, BSDARMS provides a user-friendly interface, secure taxpayer database, and facilitates online payments via SMS and USSD. The system addresses limited revenue collection personnel, motivating business registration and tax compliance to support budget targets and district development. Compared to KRA’s ICT deployment, BSDARMS enhances operational efficiency by reducing administrative costs and revenue leakage. It aligns with Tanzania’s LGRCIS system, ensuring reliable tax collection and notification mechanisms.

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Published

18-12-2025

Issue

Section

Articles

How to Cite

Amiisa, G., Azaare, J., Zhao, W., Engmann, G. M., & Bernard John Tiika. (2025). An Electronic Revenue Mobilization and Utilization System: Improving and Safeguarding the Tax for Development in the Builsa South District, Ghana. Journal of Technology Management and Business, 12(2), 14-32. https://penerbit.uthm.edu.my/ojs/index.php/jtmb/article/view/20558